The year-end shopping season is a battleground for e-commerce, marked by intense competition and, more importantly, rising costs across paid marketing channels. After running campaigns for many DTC startups backed by Y Combinator, we’ve gathered key insights on what it takes to thrive during the holiday rush.

In this post, we’ll break down the strategies that have consistently helped brands stand out and win big in paid marketing.

What to expect from paid marketing during the shopping season

  • Paid marketing campaigns run on an auction system, and as more brands compete for the attention of the same consumers, the cost of impressions and clicks will increase significantly.
  • Research shows that bid prices can jump by as much as 140% during the holidays compared to the rest of the year.
  • Consumers also know sales are coming, so they’re more likely to wait before making a purchase. They’ll see your ads but often hold off until the sales start.

To make sure your brand stands out during this busy time, you’ll need a solid marketing plan that’s built to work both before and during the shopping season.

Why your startup needs a holiday marketing guide

The holiday season is the most competitive time of year for digital marketing and if you’re a startup with limited budget or bandwidth, flying blind just isn’t an option. Costs spike across paid acquisition channels like Meta, Google, and TikTok. ROAS fluctuates wildly. Customer intent shifts weekly. Without a clear plan, you risk overspending and underperforming at the worst possible time.

A dedicated holiday marketing guide helps you align your campaign calendar, budget strategy, and channel mix before it’s too late. It ensures you build in time for top-of-funnel awareness, mid-funnel engagement (like UGC and influencer seeding), and bottom-of-funnel retargeting based on real customer behavior. You’ll also need to track key metrics like CPA, LTV, and conversion rate to make smart optimization calls under pressure.

Most importantly, a guide keeps your team focused — whether it’s setting SMART goals, launching influencer partnerships, or preparing creatives in advance. With the right roadmap, you’ll go into the holiday rush with a sharper strategy and stronger results.

Things to do before the shopping season

Start your paid marketing efforts early — ideally 1-2 months before the shopping season kicks in. This period is all about building brand awareness and getting your product or service on the radar of potential customers. While most people won’t be ready to make a purchase just yet, you want your brand to be top of mind when they are.

Run awareness ads

Focus on reaching new audiences and expanding your visibility. Ads that tell your brand’s story or highlight your unique value propositions are key. Consumers may not be buying right now, but you want to be the brand they think of when they’re ready.

Set SMART goals and build a campaign calendar

Before jumping into campaigns, align your team with SMART goals — Specific, Measurable, Achievable, Relevant, and Time-bound. For example:

  • Goal: Generate 2,000 new email signups from cold traffic by November 15
  • Goal: Hit 5:1 ROAS during Black Friday weekend on top 3 SKUs
  • Goal: Retarget 100% of video viewers from Q4 awareness campaigns

Create a campaign calendar with milestones for:

  • Awareness campaign launch
  • Influencer content deadlines
  • UGC creative shoots
  • Retargeting switchovers
  • Final sales push (e.g., BFCM, Christmas Eve, New Year)

Planning ensures no overlap, budget waste, or creative bottlenecks when time gets tight.

Optimize for top-of-funnel goals

Instead of pushing for immediate conversions, focus on metrics like video views, website visits, and engagement. This helps you build a warm audience that you can retarget when they’re closer to making a purchase.

Experiment and learn

Use this time to test different customer segments, messaging strategies, and ad creatives. Gather insights into what works best and what doesn’t, so you’re better prepared for the big push when sales season begins.

Winning tips

Actions Details
Set up tracking and retargeting Make sure all your tracking systems are in place, and you’ve created retargeting audiences across all your marketing channels.
Prepare a creative library Build a diverse collection of creatives—images, videos, GIFs—that you can rotate to prevent ad fatigue and keep content fresh.
Invest in video content

Did you know68% of shoppers visit YouTube on their smartphones to help decide what to buy, and TikTok is becoming the new search engine. 

Video content is harder to produce, but doing the tough work can give you a big advantage. Shoppers want to see what they’re getting, so focus on creating user-generated content (UGC), unboxing videos, product walkthroughs, etc. This is especially important if your products are higher-priced.

Optimize for mobile Ensure your website is fully mobile-optimized, as the majority of purchases happen on mobile devices.
Invest in products strategically Decide which products to promote, focusing on items with higher margins. Avoid allocating ad spend to products with lower profit potential.
Plan for After-sale Engagement Think long-term by putting strategies in place to encourage repeat purchases. Consider options like subscription models, drip email campaigns, and referral programs.
Audit Your online presence Search for your brand and products on search engines and social media. See how you’re showing up and take note of what your competitors are doing.
Diversify with organic content Ensure you have plenty of organic content, such as blog posts or social media material, to complement your paid strategy. For example, create guides like “Top Gifts for Him/Her” to engage shoppers.

Prepare your social customer service plan


Responding quickly can make or break conversions. Consider setting up automated replies for FAQs and assigning team members or tools like Gorgias, Zendesk, or Meta’s Inbox to handle real-time support.

Partner with influencers for early momentum

Don't overlook the power of influencer marketing, especially during the holidays. Partnering with micro or mid-tier creators allows you to tap into trusted communities and build brand familiarity before the buying frenzy begins. Focus on lifestyle influencers who can organically showcase your products in gifting or seasonal contexts.

Influencer content can serve dual purpose, hence use it as organic reach and repurpose it for paid campaigns. This dual-use strategy helps stretch budgets and improves performance, especially when combined with user-generated content (UGC) and retargeting efforts.

Ramp up retargeting & sales campaigns during the shopping season

When the shopping season arrives, it’s time to shift your focus and budget — from awareness to driving conversions. At this stage, consumers are actively searching for deals, so it’s essential to retarget those who’ve already interacted with your brand over the past few weeks or months.

Retarget warm audiences

By now, you’ve built a warm audience—people who have visited your site, watched your videos, or engaged with your content. Retargeting ads will help you re-engage these potential customers with tailored offers and promotions. They’ve already shown interest in your brand, making them more likely to convert when presented with the right deal.

Use personalization to improve conversions

Once you’ve warmed up your audience, personalization becomes key to converting them. Use dynamic ads to showcase products they previously viewed, abandoned, or added to cart. Personalize copy with phrases like “Still thinking about these?” or “Here’s a reminder of what caught your eye.”

Segment your audience by engagement type such as video viewers, email clickers, or cart abandoners and tailor messaging accordingly. Personalized messaging can increase CTRs and reduce CPA significantly when applied across Meta and Google remarketing campaigns.

Here’s an advanced tip: Use product feeds and catalog ads on Meta and Google to dynamically serve the most relevant SKUs to each shopper.

Promote sales aggressively

Consumers are hunting for discounts during the shopping season, making it the perfect time to showcase your seasonal sales.

  • Use limited-time offers and scarcity tactics like "Only a few left!" or "Sale ends soon!" to create urgency and encourage immediate action.
  • Leverage social proof to create FOMO (fear of missing out). Show reviews, testimonials, or examples of others using your product to boost trust and create a sense of belonging.

Maximize ad spend efficiency

With ad costs rising during the holiday period, it’s essential to keep a close eye on your performance. Funnel a larger share of your budget into high-performing retargeting campaigns and cut back on ads that aren’t delivering strong returns. This will help you make the most of your marketing dollars when it matters most.

Track your performance with the right metrics

To ensure profitability during a high-cost season, make sure you’re optimizing toward the right performance metrics:

  • CPA (Cost per Acquisition): How much you spend to get one customer. Aim to lower this via retargeting and high-converting creatives.
  • ROAS (Return on Ad Spend): Revenue generated for every dollar spent on ads. Benchmark holiday ROAS between 3:1 to 6:1, depending on your margins.
  • LTV (Customer Lifetime Value): Crucial if you’re offering steep discounts; focus on attracting high-LTV buyers you can retain long-term.

Build dashboards or use platform-level tools to track these metrics daily and reallocate budget accordingly.

FAQ

What marketing channels should I focus on during holiday shopping season?

The most common channels include Google Search Ads, Shopping Ads, and Paid Social (Facebook, Instagram, TikTok Ads).

  • Google Search Ads: Since 80% of shoppers search for products online before making a purchase, start early to identify the keywords that perform best for your brand.
  • Paid Social Ads: These platforms are highly effective for both awareness and retargeting. Use a blend of video and static image content to capture attention and drive engagement.

What if I’m not planning any sales or promotions during the holiday season?

Even without running sales, consumers are still in a buying mindset during the holiday season, so you may see an uptick in conversion rates. However, be mindful that increased bid prices could outweigh the boost in conversions, leading to a higher customer acquisition cost (CAC).

To capture attention without sales, consider highlighting your usual incentives (like free shipping, new customer rewards, etc.) even if they aren’t specific to the holiday season. These hooks can still attract shoppers looking for a reason to buy from you.

What is CAC in DTC?

In the DTC world, CAC (Customer Acquisition Cost) is one of the most critical metrics. It tells you how much it costs to acquire a customer through channels like Meta Ads, Google, or influencer marketing. Because DTC brands often rely on paid acquisition to drive growth, keeping CAC low while maintaining conversion quality is essential. Most DTC brands track CAC daily and benchmark it against average order value (AOV) and customer lifetime value (LTV) to ensure profitability.

What is a good CAC in marketing?

CAC (Customer Acquisition Cost) is the total cost to acquire a new customer, including ad spend, creative costs, and tools. A “good” CAC depends on your industry and product pricing. But in general, a healthy CAC is one that allows for a 3:1 or higher LTV:CAC ratio. For example, if your average customer generates $300 in lifetime value (LTV), your CAC should ideally be under $100.

What is paid acquisition in marketing?

Paid acquisition refers to using paid channels to attract new customers or leads. This includes platforms like Google Search (SEM), Meta Ads, TikTok, LinkedIn, and influencer partnerships. It’s often used to scale traffic, drive conversions, and test new offers or audiences. For startups and DTC brands, paid acquisition is a key lever for fast growth, especially when organic reach is limited.

What is a DTC brand example?

A DTC (direct-to-consumer) brand sells its products directly to customers online without going through traditional retail middlemen. Popular examples include Allbirds (sustainable footwear), Chomps (healthy meat snacks), and Glossier (beauty products). These brands focus heavily on performance marketing, customer experience, and data-driven growth strategies across channels like Meta, Google, and TikTok.

Picture of author Jee Yen

Jee Yen

Cofounder, Kaya

Jee is the Cofounder of Kaya. A data scientist turned growth hacker and startup founder, Jee has also successfully exited an EdTech startup experiencing 30% WoW growth. When not converting leads, she is usually penning up insightful blogs.