FAQ

Launch

How does the activation fee work?
How does the management fee work?
Can I cancel the Launch services at any time?
Is there a retainer fee, minimum fee, or any minimum period to engage with your services?
How does the process work?
What if I don’t like the quality of the work?
Is there any obligation to proceed with your services after receiving the proposal?
Are there any fees associated with the free proposal?
Can I cancel after I have decided to proceed with the setup of my ad campaigns?
Can I purchase the add-on services without engaging with Kaya's ads activation or management services?
How do I access the add-on services?
Are there any additional fees associated with the add-on services?
Are the add-on services included in the Setup or monthly Management fee?
Can I edit or update ads created by Kaya myself?
Do your offer any additional services?
How is your service different from a traditional agency?
How does your service help businesses find their product-channel fit faster?

Analytics

Can I upgrade or downgrade my plan anytime?
Can I customise my dashboards?
Can I integrate Kaya with my in-house database?
What kind of support is available?
What integrations does Kaya support?
How do I get started?
How long does it take to set up my Kaya account?
How is Kaya different from other marketing analytics tools that offer pre-built dashboards?
What additional products and services does Kaya offer?
Can I purchase the add-on products or services without engaging with Kaya's marketing analytics solution?
Do I need any technical skills or expertise to use Kaya?
How can Kaya's marketing analytics platform help my business grow?

Scale growth 10x faster, cheaper

All our solutions are customised to help you scale growth at a fraction of the cost and time. Ready to get started?